The Reports area provides powerful reporting and export tools to help you analyse sales performance, customers, products, stock levels, and other important business data. Reports can be viewed online, exported in multiple formats, or saved and automated for scheduled delivery via email.
Accessing Reports
To access your reports:
- Click E-COMMERCE from the main menu.
- Select REPORTS from the Orders and Reports section.
Available Reports
The Reports section contains a wide range of predefined reports organised into categories.
Daily Sales Reports
Daily sales reports provide detailed information about orders, sales activity, banking, credits, coding and taxation.
Available reports include:
- Day Detail Customer Orders Day Sheet
- Day Detail POS Products Sold
- Daily Banking Summary
- Daily Credits Summary
- Order Summary by GL Codes
- GST/VAT Exempt Orders
- Daily Orders Coding Summary
- Monthly Orders Coding Summary
Gross Profit & Period Comparison
Analyse profitability and compare performance across different time periods.
Available reports include:
- Gross Profit Summary by Product
- Gross Profit Summary by Category
- Gross Profit by Category (Compare Periods)
- Order Value by Category (Compare Periods)
Graph Reports
Visual reporting tools help identify trends and performance patterns.
Available reports include:
- Top Category Sales Graph
- Top Product Sales Graph
- Monthly Order Summary Graph
- Payment Method Monthly Graph
Customer Reports
Gain insights into customer activity, purchasing behaviour and regional sales performance.
Available reports include:
- Top Customers (Date Range)
- Top Customers (Compare Periods)
- Wish lists / Wedding Lists
- Order Summary by Region
- Order Summary by Country
- Customer Core Metrics
Stock Reports
Monitor inventory levels, stock movements and stock performance.
Available reports include:
- Out of Stock Report
- Stock Take Report
- Stock Level Targeting
- Products Sold / Provisioning
- Balance Date Stock on Hand Summary
- Balance Date Stock on Hand Detail
- Print Barcode Product List
Product Reports
Review product popularity, catalogue data, customer interactions and stock visibility.
Available reports include:
- Product Popularity
- Top Products Viewed
- Top Products Purchased
- Least Purchased Products
- Products Not Purchased
- Category Product Counts / Statistics
- Product Catalogue
- Recent Visitors
- Recent Visitors to Product
- Product Enquiries
Additional reports covering vouchers, freight, discounts and sales channels.
Available reports include:
- Vouchers (Automated Printed Vouchers)
- Freight Summary
- Discount Summary
- Discount Code Summary
- Seller / Channel Summary (Date Range)
- Seller / Channel Summary (Month Compare)
- Oversized Product Images
Sales Agent & Staff Reports
Track sales performance by staff members, sales agents or representatives.
Available reports include:
- Sales Agent Order Daily Summary
- Sales Agent Order History Detailed
- Sales Agent Monthly Comparison
Custom Reports
Additional specialist reports may be available depending on your website configuration.
Examples include:
- Average Order Value
- Vendor Order Summary
- Vendor Order History Detailed
Affiliate Reports
- Affiliate Reports (Referred Sales)
- Affiliate Summary
- Affiliate Orders
- Old Affiliate Report