Commonly asked questions

How long will this all take? Here you will find timeline guide for completing website projects

Use this checklist to review your website before going live.

How to change your website from a trial site to a live public site, payment etc

Your trial period is extended everytime you press publish, so you can keep your trial going as long as it takes for your site to be ready to go live.

There are various approaches available to allow you to style the template, content and system-generated pages.

The DESIGN menu provides options to change and backup/restore saved themes

Here is the procedure for having your website custom designed.

I have several websites. How do I access them under one login and password?

If you have added sitewide messages to the site they can be changed via the DESIGN > MESSAGES AND POPUPS section

Google doesnt automatically know that your website is live the minute you make it live. In fact it could take up to 6 months for Google to find it and index it.

You can help speed up this process up by submitting your site to Google for consideration

You can tell Google about the new page by setting file redirects in the system.

If youre images are rotated on your website unexpectedly, it could be due to hidden EXIF data stored on the image when taking the photo

If your template comes with some default content in the templates footer area, this is how you can edit it.

If you need to switch to HTML mode to add scripts or embed codes into your page there are two ways to do it.

You can access the area to put code before the body tag via the SEO area

Some templates come with promoted products on the homepage - here's how to remove them

The short answer is you do, however you can't take our easy to use content management system with you

If the domain name is connected to another webspace, then please create a new webspace (using the same login email address as your existing site), then transfer the domain over from your other webspace, there is a domain setup option for that.

You may like to go live with a single custom placeholder webpage with your own graphics, or downgrade to this if you are going offline for a while.

Many help guides talk about clicking the (Page) Options tab. This is where it is located

You can change the size of the text either when editing a page or in the template.

There are multiple editors in the CMS, including the Drag-drop and Contentbox editors - here's how you change editors.