DNS - Changing A-Records, CNAME records, TXT records

Assuming your domain is registered with us, and you use our default nameserver templates.

WARNING: No Warranty nor free support is provided in this area. DNS changes can take 48 hours to propagate, and the same time to fix any mistakes you make. Worst case scenario, you get no email and no website for 48 hours, and it will cost you 1 hour for us to fix it for you. END WARNING

 

Adding a DNS Zone Record

  1. Log in to the Website builder
  2. Click the Domains / Emails, button at the top of the page.
  3. On the page that follows your domain/s will be listed. Select your domain, (or click the DNS Settings button - Fourth Icon along beside the domain name to jump to step 4)
  4. Click the  option DNS - Nameserver Mangement (screenshot below)
  5. Click the Edit Zone Records (Advanced Users) on the right hand side to edit your DNS settings.
  6. Make changes as required.
  7. Save and wait a minimum of 1 hour
  8. DNS changes take up to 48 hours to take effect.

Example: Adding a CNAME verification record

As an example - if you are asked to add a new CNAME verification record such as the example below, this can be added via the DNS Zone record area. 
You would need to ensure you are in the DNS area for the correct domain e.g. YOURDOMAIN.CO.NZ
 
CNAME record 

Name: exsrv._domainkey.yourdomain.co.nz
Value: exsrv._domainkey.yourdomain.com

When entering the domain part of the NAME value, you do not need to add the yourdomain.co.nz section as you are in the DNS area for yourdomain.co.nz

WARNING: No Warranty nor free support is provided in this area. DNS changes can take 48 hours to propagate, and the same time to fix any mistakes you make. Worst case scenario, you get no email and no website for 48 hours, and it will cost you 1 hour for us to fix it for you. END WARNING

Adding a Google Text Verification Record

  1. Log in to the Website builder
  2. Click the Domains / Emails, button at the top of the page.
  3. On the page that follows your domain/s will be listed. Select your domain, (or click the DNS Settings button - Fourth Icon along beside the domain name to jump to step 4)
  4. Click the  option DNS - Nameserver Mangement (screenshot below)
  5. Click the Enter a TXT verification code button found on the right-hand side.
  6. Make changes as required.
  7. Save and wait a minimum of 1 hour
  8. DNS changes take up to 48 hours to take effect.

Notes:

  • We really encourage users to use our default nameserver templates. It makes life simpler for everyone
  • 3rd party sites like Google encourage you to make changes to your domain name to prove ownership. 3rd parties sites, although popular and although we encourage use of some of their services, the cost of implementing "integration", and "fixing issues" remains with the customer.
  • We provide DNS maintenance features for your benefit, however, these require a competency to use, and fixing mistakes is time consuming. We warranty that our system works. We do not warranty to fix mistakes of data entered incorrectly.

 

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