Domains FAQ

Domain Names
What is a domain name? A domain name is required in order to have a custom web address. Learn how domain names work here. [more]

Domain Name Registration Tutorial
Follow this procedure to register your domain name. [more]

How to transfer an existing (pre registered) domain name to your website
If you already have a domain name and want to associate it with your new website, follow these steps: [more]

Requesting a UDAI
How to generate a new UDAI key for your .nz domain hosted with Websitebuilder [more]

What are your nameservers and IP addresses
The nameservers are the machines that convert web addresses (domain names) to machine IP addresses (numerical addresses) [more]

Domain name renewals
What happens when your domain name is due for renewal [more]

Lapsed Domain Names
What to do if you haven't renewed your domain name on time and decide you want to keep it [more]

Adding a Subdomain (sub host) to your site
How to set up a subdomain eg. example.yourdomain.co.nz [more]

verifying your domain with google, bing.
Get the steps to validate your website via the CMS. Domain verification. Verify domain name. [more]

Website Statistics
Where do I find and the how do I understand my website's statistics? [more]

Investigating Outages
Sometimes users experience website outages that may not actually be a website outage, but actually an outage of the clients connection, or some link in the middle. Read on. [more]

Updating Domain Contact Details
To up date the contact details of your registered domains. [more]

Domain Free parked and Google Apps
Q: Will Google Apps work with a free parked domain name? A: Yes, but we do not provide any free support for this. Our support obligation for free parked domain names is "Master nameservers" and "Registry Contacts" and "Billing". It does not include "A-Records and CNAME and MX" However, DNS is active in any state other than NEW/DELETED. [more]

Changing A-Records, CNAME records, TXT records
Warning, this is for advanced users only. [more]