CONTENT MANAGEMENT SYSTEM ONLINE HELP
The Basics
Getting Started
The Basics
Video Tutorials
Custom Form Basics
Domain Names
Website Hosting
Common Questions
Building your site
Adding Pages
Page Basics
3rd Party Widgets
Menus and Sub menus
Other layouts
Uploading content
Photographers Shopping Cart
Events Booking System
Design Templates
The Basics
Changing the Banner
Tweaking your menus
Tweaking your template
Troubleshooting
Templates Advanced
The Content Editor
Editor Introduction
Formatting Text
Inserting content
Troubleshooting
Editor Advanced
Images / Photos
Finding Images
Editing Photos
Uploading Photos
Slideshows / Advanced Features
E-Commerce
Shopping Carts
Shopping Basics
Layout & Formatting
Payment
Pricing & Currencies
Stock & Quantities
Troubleshooting
VendHQ
Advanced
For Photographers
Email & Membership
Email Services
Scams and Hoaxes
Members / Bulk Emailer
Bulk Email
Forums & Blogs
Managing Membership
Promoting your site
Social Networks
Search Engines
Advanced
Embedding Web Fonts
Forms
API - EDI
Advanced
FAQ Help Map
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Getting Started
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Advanced
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FAQ Help Map
FAQ Help Map
The Basics
Getting Started
The Basics
How to use this FAQ
Create a Website Tutorial (Printable)
Editor Quick View
Publishing Changes
Save Changes | Preview | Publish
I've made changes in the CMS but can't see it live?
Changing Contact Details
How to change the website name
Glossary of website-related terms
Logouts / Session Expired / Can't edit page X
Preferred Web Browsers
10 tips everyone should know
Answers to everything
Clearing your browser cache
Video Tutorials
Custom Form Basics
Domain Names
Domain Names
Domain Name Registration Tutorial
How to transfer an existing (pre registered) domain name to your website
Requesting a UDAI
What are your nameservers and IP addresses
Domain name renewals
Lapsed Domain Names
Adding a Subdomain (sub host) to your site
verifying your domain with google, bing.
Website Statistics
Investigating Outages
Updating Domain Contact Details
Domain Free parked and Google Apps
Changing A-Records, CNAME records, TXT records
Website Hosting
Hosting Speed / Specifications
What is a hosting fee?
What is your A record?
URL redirects
Outage - I can't see my website
How can I check my bandwidth usage?
Moving away from us
Slow speeds and Load balancing
Backups - All about Backups
Common Questions
Timeline to build your website
Checklist before going live
How can I make my trial site live? (go live)
Can I extend my trial?
Procedure for getting a customised website template
Editing more than one website
Who owns my website?
Creating a web site for an extra domain name
Custom Placeholder Pages [One page website]
Building your site
Adding Pages
Page Basics
How do I add a new page?
What kind of page template should I use?
Removing or deleting a page
Setting your homepage
What can I use a single plain pages for?
Hidden Pages and Password Protected Pages
Hiding default page headings
3rd Party Widgets
Tungle.me - Meeting Scheduling
Accommodation Availability System
PollDaddy
Menus and Sub menus
Sub Menus
Menu Link
Other layouts
News/Events Pages
Enquiry / Survey Forms, Custom Enquiry Forms
Adding Flash movies
Uploading content
Uploading Videos / Streaming Videos
FTP - Uploading large files or files in bulk
FTP using Mozilla Firefox
Linking to PDF and word Documents
Photographers Shopping Cart
Getting Started with the Photographers Shopping Cart
Preparing and Resizing Your Photos for Web
Understanding File Names
Organising your folders and files
Uploading Photos
Events Booking System
Events Booking Over View
Adding the Events Booking System
Events Management Interface
Adding an Event
Creating a Venue
Setup your Events Shopping Cart
Managing Your Events
Design Templates
The Basics
Design template overview
Zone 2
Which design template is best for my needs?
Changing the Banner
Creating a banner for my website
Uploading a new banner
Choosing a Banner from our library
Tweaking your menus
Change Menu Button Name and SEO options
How do I add a new menu button?
How do I change the look of my menu buttons?
How do I add custom menu button images?
Adding content below menu buttons
Change menu to CSS capable
Tweaking your template
Changing fonts
Changing Background Colours and Other Colours
Add background images
Troubleshooting
Undoing design changes...
Font colour won't change from blue
Templates Advanced
Getting us to customise your template
Importing a new template
Specifying the DOCTYPE
Custom template tags [TAGS] overview
CSS Menus
CSS Menus over Google Adsense
Photoshop Guidelines
Template Variations [A-F]
The Content Editor
Editor Introduction
Formatting Text
Changing Font Colours
Line Spacing Notes
Using headings effectively
Why can't I choose a specific point font size?
Copy and Paste is a great way to make your life easier, but beware of these pitfalls.
Inserting content
Inserting Photos / Positioning Photos
Positioning images on single plain pages
Page Introduction and Page Footer
Inserting Links.
Inserting Tables / Columns / Background Colours.
Adding a calendar
How do I create an image link, or upload a linked advert?
How do I embed or insert a map (or other dynamic content) in to my page?
Troubleshooting
I have saved my edits but they aren't visible on my site - Why?
Demo-Only Message when Saving Changes
Browser crashing when opening page
Flash video is overlaying the menus or other items
Editor Advanced
Keyboard Shortcuts
Backups / Undo / Reverting to a previous version
Giving members editor access
Images / Photos
Finding Images
Clip Art Banners and Images
Royalty-Free Images
Editing Photos
Image requirements for your website.
Pixlr - Online Image Editor
Pixlr - Editing Images Tutorial (videos)
Creating a banner with Pixlr (video)
Using MS Paint to resize or create logos, buttons and banners
Free Photo Resizing Program - Infranview
Resize Images Using MS Office Picture Editor
Paint.net - another free photo manipulation tool
Uploading Photos
How to upload photos
Thumbnails don't update when i change photos
I can't upload photos why?
Uploading photos in bulk
How to Check your Filespace Usage
I get a "demo only" message when uploading my photos, why?
Slideshows / Advanced Features
Inpage Slideshows and Rotating Images with Links
Rotating Banners and Sizes
Water marking and bulk size reduction software
Colorbox / Lightbox Popup
Rotating Images/Links in content
E-Commerce
Shopping Carts
Shopping Basics
What is an ecommerce site? When might I need one?
Standard Online Sales Sequence
Setting up a Shopping Cart (printable tutorial)
Wedding Lists and Wish Lists
Layout & Formatting
Catalogue/Shopping Cart Layout Options
Options for colour and size (with different prices, SOH or codes)
Delivery Address, Gift Message, File Upload and Checkout Customisations
Adding additional questions at product level
Adding a product under multiple categories
Hiding the Checkout
Creating a Popup Checkout
Payment
What is a payment gateway and a merchant account?
Selecting the right credit card payment gateway / merchant account. NZ
What other Payment Options can I offer on my website?
Credit Card Payment Notifications
Shopping Cart Transaction Messages
Hosted Payment Solution, or your own SSL cert?
Information for Completing Merchant Account Forms
Paymark Logins
Where to add Returns Policy information
Adding additional information to a successful credit card transaction
Working with Custom Payment Options
Subscription Payments
Pricing & Currencies
Freight, Shipping or Delivery Fees
How to add Vouchers and Discounts
Adding a currency converter
Trade Pricing / Member Pricing
Multiple Currencies
Stock & Quantities
Out of Stock, Hidden, Not for sale or Prioritised Products
How does quantity in stock reduce?
Quantity selection - allowing decimals or more than 20
Troubleshooting
Payment Method box is not showing text
VendHQ
Syncing cart with VendHQ account
Price books
Bulk Procing
Available stock
Registers
Different payment options
Stock levels
Advanced
Ordering products offline
Restricting orders to specific countries
Exporting product info from MYOB
Importing orders to my accounting system.
How to import products from a spreadsheet into your Shopping Cart
I dont want to have 'Click here to pay' on enquiry only
Selling digital media (like PDFs)
For Photographers
Email & Membership
Email Services
Email Overview
Creating new POP3 or IMAP Email Mailbox Accounts
Secure SMTP - One SMTP for all ISPs
Domain Email and Minimising Spam
Sending emails using your domain email address
How many email addresses can I have using my domain?
What is a forwarding email address?
My email doesn't work
Can I have one domain email address forward to two email inboxes?
What spam filtering do you do?
Iphone / Smartphone email integration for gmail/google apps users
Web forms - email debugging
Scams and Hoaxes
General Tips to avoid Phishing
Some that are not scams
Paypal - HostGator
Trademarks and Domains (mainly from Asia)
Bank Refunds - aka Nigerian Bank Scam
Reciprical Link Request
Fees for website directories claiming huge hits
Members / Bulk Emailer
Bulk Email
What is the bulk emailer?
Where is the Bulk Emailer?
Creating an Email Template
How to Send Newsletters to a Mailing List
Bulk Emailer Stats and Issues
Opt in / Opt Out / Collecting email addresses
Mailing List - Importing an existing list
Failed Senders
Forums & Blogs
How do I create a forum?
What type of forum should I choose?
Blog Pages
Web Digests by Email
Managing Membership
What are Members?
Member Security/Password Pages
Logout Issues On Password Protected Pages
Customising Registration Pages
Registration and Password Reminders
Auto Membership Registration, Expiry, Renewal and Payments
Advanced Members Widget
Member Collaborative Pages, Member Content
Allow admin access for single pages
Promoting your site
Social Networks
Add a Facebook Like button
Add a Twitter Feed
Add a Pinit Button to Your Page
Search Engines
Selecting the right key phrases and keywords
The first paragraph is very important
Headings and Titles
Where do I enter Metatags?
META keywords
Natural URLs and SEO filenames
Search Engine Optimisation example
Linking - incoming links
Web Statistics
Submit your website to search engines
Make changes a pages content often, or not at all
Search within my own website
Google Adwords
Google Sitemap XML
Google verification of Domain ownership
Google Analytics - Tracking Code
Renewing domains for several years is a good idea
More Search Engine Optimisation information
Will transferring my existing website to you reduce my existing SEO ranking?
Avoid flash and activeX
Facebook / Social Networking links
Why isn't Google Analytics tracking my website?
Google Analytics - Adding the tracking code (traditional)
Advanced
Embedding Web Fonts
Forms
FORMS
Viewing Form Submissions, Statistics
Messages versus Members
Forms - Alternative NMS Form Mailer
Custom Email Subject Line - Auto Responder
API - EDI
Retrieve Order Information
Retrieve Member Information
View/Insert/Update Members
View/Insert/Update Products
Advanced
Fact Sheet
Importing a website designed externally
Menus - Active Page CSS Classes
Advertising - Rotating Clickable Adverts
Help - File Site pages being overwritten by CMS pages
Add a news or events feed to another page
Adding javascript to your website
Web Site Account Transfers
Transfer/Import Website With Many Pages
Random Content
ReCaptcha / Human Prompt
Adding a youtube popup video with Colorbox
Mobile Devices
FAQ Help Map